Privacy Policy

At Urban Mode Shop, we approach your privacy with the same meticulous care and attention to detail that we apply to our historical-inspired garments. Just as we preserve the elegance of bygone eras in our clothing collections, we are committed to protecting the personal information you entrust to us. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with global privacy standards.

Information We Collect

In our pursuit to provide you with authentic historical fashion and a refined shopping experience, we collect information that enables us to serve you better:

Personal Identification Information: When you make a purchase or create an account, we collect your name, email address, shipping address, and payment details to process your orders for our Victorian coats, Edwardian petticoats, authentic accessories, and period-correct clothing.

Transaction Data: We maintain records of your purchases, preferred payment methods (including Credit Cards and PayPal), and transaction history to ensure seamless service and customer support.

Technical Information: Like most refined establishments, we automatically collect certain data through cookies and similar technologies, including your IP address, browser type, and device information to enhance your browsing experience.

Communication Records: We preserve correspondence when you contact our customer service team, ensuring we can address your inquiries with the attentiveness our discerning clientele deserves.

How We Use Your Information

Your information enables us to bridge centuries of style with modern convenience:

Order Fulfillment: We use your personal and payment information to process transactions, prepare your garments for dispatch, and deliver your historical fashion pieces worldwide (with limited exceptions in certain Asian countries and remote locations).

Customer Service: Just as our artisans meticulously craft each garment, we use your information to provide personalized support and address any concerns with equal conscientiousness.

Website Improvement: We analyze how our international community of historical fashion enthusiasts interacts with our collections to enhance your browsing and shopping experience.

Security: We employ your technical information to protect against unauthorized transactions and maintain the integrity of our payment processing systems, utilizing industry-standard SSL technology.

Communication: With your permission, we may occasionally share updates about new collections or special offerings that align with your historical fashion interests.

Data Sharing and Disclosure

Urban Mode Shop treats your personal information with the discretion expected by our discerning clientele:

Service Providers: We engage trusted partners who assist with payment processing (such as financial institutions for credit card transactions and PayPal), order fulfillment, and shipping. These entities are contractually bound to protect your data and use it solely for providing services to Urban Mode Shop.

Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety, or that of our customers or the public.

Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset, always subject to existing privacy protections.

We do not sell, trade, or rent your personal identification information to third parties for marketing purposes.

Data Storage and Security

Just as we ensure our historical garments are crafted to stand the test of time, we implement robust measures to protect your data:

Secure Storage: Your information is stored on secure servers with limited access, protected by both physical and electronic safeguards.

Encryption: All sensitive data, particularly payment information, is encrypted using industry-standard SSL technology during transmission, mirroring the security features of our accepted payment methods including Visa, MasterCard, and JCB.

Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, process your orders, and comply with legal obligations.

International Transfers: As we serve historical fashion enthusiasts worldwide, your data may be processed in countries outside your residence, always with appropriate safeguards in place.

Your Rights and Choices

We respect your autonomy regarding your personal information:

Access and Correction: You may review and update your personal information through your account settings or by contacting us directly.

Data Portability: Upon request, we will provide you with a copy of your personal data in a structured, machine-readable format.

Deletion: You may request deletion of your personal information, subject to certain legal obligations we must uphold.

Marketing Preferences: You can opt-out of marketing communications at any time by using the unsubscribe link in our emails or contacting our customer service team.

Objection and Restriction: You may object to certain processing of your personal data or request restriction of processing in specific circumstances.

Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking technologies to enhance your browsing experience:

Essential Cookies: These are necessary for the website to function properly, including processing your payments and maintaining your shopping cart.

Analytical Cookies: These help us understand how visitors interact with our website, allowing us to improve the presentation of our historical fashion collections.

Preference Cookies: These remember your choices and preferences, creating a more personalized shopping experience.

You can control cookie settings through your browser, though disabling certain cookies may affect website functionality. Our Cookie Policy provides detailed information about the specific cookies we use and their purposes.

Policy Updates

Urban Mode Shop may periodically update this Privacy Policy to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of significant changes through prominent notices on our website or direct communication. The “Last Updated” date at the top of this policy indicates when revisions were last made.

Contact Information