Welcome to Urban Mode Shop. These Terms and Conditions govern your use of our website and services. By accessing urbanmodeshop.com and making a purchase, you agree to abide by these terms, which reflect our commitment to quality, historical authenticity, and an elegant shopping experience.

1. Introduction

Urban Mode Shop specializes in historical-inspired garments and accessories, catering to enthusiasts of timeless fashion. Our collections, including Accessories, Blouses, Braces, Fabrics, Hats, Hosiery, Jackets & Coats, Knitwear, and more, are designed for those who appreciate meticulous craftsmanship. By using our site, you acknowledge that you have read, understood, and agree to these terms.

2. User Obligations and Responsibilities

As a user of Urban Mode Shop, you agree to:

  • Provide accurate and complete information during account creation and checkout.
  • Use the website only for lawful purposes and not engage in fraudulent activities.
  • Respect our intellectual property by not reproducing, distributing, or modifying any content without permission.
  • Comply with all applicable laws and regulations in your jurisdiction, including those related to international purchases.
  • Understand that international customers (excluding certain Asian countries and remote locations) are responsible for any customs duties, taxes, or import fees.

Failure to adhere to these obligations may result in the termination of your account or order.

3. Product and Service Description

Our products are inspired by historical fashion, emphasizing elegance and attention to detail. Key aspects include:

  • Product Range: We offer a curated selection, including Accessories, Blouses, Braces, Braid, Buttons, Children’s items, Collars, Fabrics, Hats, Heavy Striped garments, Hosiery, Jackets & Coats, Knitwear, Liberty collections, Linings, Menswear, and Mens Shoes & Boots.
  • Quality Assurance: Each item is crafted with care to ensure historical authenticity and durability. Note that due to the delicate nature of some products, such as Hosiery and Accessories, specific handling and return restrictions apply for hygiene reasons.
  • Availability: Products are subject to stock availability. We reserve the right to discontinue items or update descriptions to reflect accurate details.

4. Order and Payment Terms

When placing an order, you agree to the following:

  • Order Processing: Orders are processed within 1-2 business days, with possible delays during peak seasons. Once shipped, you will receive tracking information.
  • Shipping Methods:
    • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment.
    • Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 business days after shipment.
    Delivery times are estimates and may vary due to customs, weather, or other unforeseen factors.
  • Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. Payments are processed securely, and you authorize us to charge the total amount at the time of purchase.
  • Order Changes and Cancellations: Orders cannot be modified or canceled once processing has begun. For issues, contact us at [email protected].

5. Returns and Refunds

We strive for your satisfaction, as outlined in our Returns & Exchanges Policy:

  • Return Timeframe: Returns or exchanges are accepted within 15 days of order receipt.
  • Conditions: Items must be unworn, unwashed, in original condition with tags attached, and include the order confirmation. Non-returnable items include Hosiery, Accessories removed from packaging, final sale items, and personalized garments.
  • Process: Initiate a return by emailing [email protected] with the required details. After authorization, ship the item to: Urban Mode Shop Returns, 2882 Kelly Street, Charlotte, US 28204.
  • Refunds: Refunds are issued to the original payment method within 7-10 business days after inspection, minus shipping charges. Customers bear return shipping costs unless the return is due to our error.

6. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Urban Mode Shop and protected by intellectual property laws. You may not use, copy, or distribute any content without our express written permission. Unauthorized use may result in legal action.

7. Limitation of Liability

Urban Mode Shop is not liable for:

  • Delays or damages caused by shipping carriers, customs, or events beyond our control.
  • Inaccuracies in product descriptions due to variations in display screens or minor craftsmanship differences.
  • Indirect damages arising from the use or inability to use our products or website.

Our total liability shall not exceed the purchase price of the product in question.

8. General Provisions

  • Governing Law: These terms are governed by the laws of the United States, with disputes resolved in courts located in Charlotte, US.
  • Changes to Terms: We may update these terms periodically. The “Last Updated” date will reflect changes, and continued use of the site constitutes acceptance.
  • Contact Us: For questions, reach us at [email protected] or 2882 Kelly Street, Charlotte, US 28204. We aim to respond within 1-2 business days.

Thank you for choosing Urban Mode Shop. We value your trust and are dedicated to providing a seamless, historically inspired shopping journey.